At The Glow Grace, we strive to ensure you love what you purchase. If for any reason you are not completely satisfied, we are here to help. Please read our Return & Refund Policy carefully.

Eligibility for Returns

You may request a return if:

• The product is unused, unwashed, and in its original condition

• All original tags, labels, and packaging are intact

• The return request is raised within 7 days of delivery

⚠️ Products showing signs of use, damage, or alteration will not be eligible for return.

Non-Returnable Items

The following items are not eligible for return or refund:

• Products purchased during sale or clearance offers

• Innerwear or accessories (if applicable)

• Customized or altered products

How to Request a Return

To initiate a return, please contact us with your order details:

• Phone / WhatsApp: +91 9310798124

• Email: theglowgrace5@gmail.com

Our support team will guide you through the return process.

Return Pickup & Shipping

• Return pickup will be arranged where service is available

• In some cases, customers may need to self-ship the product

• Return shipping charges may be deducted from the refund amount (if applicable)

Refund Policy

Once we receive and inspect the returned product:

• Approved refunds will be processed within 7–10 business days

• Refunds will be issued to the original payment method

• Shipping charges (if any) are non-refundable

Replacement Policy

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with clear images. We will arrange a replacement or refund as applicable.

Cancellation Policy

• Orders can be cancelled before they are shipped

• Once shipped, cancellation requests will be treated as return requests

Important Notes

• Please ensure the correct size and address while placing the order

• Color variations may occur due to lighting or screen resolution

Contact Us

For any questions regarding returns or refunds, feel free to contact us:

• Phone: +91 9310798124

• Email: theglowgrace5@gmail.com

By placing an order with The Glow Grace, you agree to this Return & Refund Policy.