Shipping Policy
At The Glow Grace, we are committed to delivering your orders safely and on time. Please read our Shipping Policy to understand how we process and deliver your orders.
Shipping Locations
We currently ship across India. Delivery availability may vary based on your location and courier service coverage.
Order Processing Time
Orders are processed within 1–2 business days after order confirmation
Orders placed on Sundays or public holidays will be processed on the next working day
Estimated Delivery Time
Metro Cities: 3–5 business days
Non-Metro / Remote Areas: 5–7 business days
Delivery timelines may vary due to unforeseen circumstances such as weather conditions, courier delays, or regional restrictions.
Shipping Charges
Shipping charges (if applicable) will be calculated and displayed at checkout
Free shipping may be offered during promotional periods or special offers
Order Tracking
Once your order is shipped, you will receive tracking details via SMS or email, allowing you to monitor your shipment status.
Delivery Partners
We work with reliable third-party courier partners to ensure safe and timely delivery of your products.
Delayed or Lost Shipments
If your order is delayed beyond the estimated delivery time, please contact our support team. We will assist you in tracking and resolving the issue.
Incorrect Address
Please ensure that your shipping address and contact details are accurate at the time of placing the order. The Glow Grace will not be responsible for delays or non-delivery due to incorrect address information provided by the customer.
Damaged Packages
If you receive a package that appears damaged or tampered with, please do not accept delivery and contact us immediately for assistance.
Contact Us
For any shipping-related questions or concerns, please reach out to us:
Phone / WhatsApp: +91 9310798124
Email: theglowgrace5@gmail.com
By placing an order with The Glow Grace, you agree to this Shipping Policy.